Terms & Conditions
Last Modified: December 15th, 2017
Welcome to Solucent.ca (the “Website”). Through the Website, Solucent Inc. (herein collectively referred to as “Solucent,” also referred to herein as “we” or “us”) provides customers with the ability to browse, order and purchase the products offered by Solucent.
We offer a one-year hassle free warranty. Simply email us and we will resolve the matter for you quickly.
Our Product Assortment
- Utilize the latest solar or/and battery powered technology. Offer a wide variety of high lumen output products to provide our customers with great warm light to beautify their entertaining areas.
- We offer a compelling selection of products for all four seasons: Lawn & Garden, Harvest/Halloween, and Winter/Christmas.
Content and Intellectual Property Ownership
The information published on or through the Website may include data, text, software, scripts, images, graphics, photographs, pre-designed templates, video recordings, audio recordings, audiovisual combinations, and other interactive or similar materials (collectively, the “Content”), that has been provided by Solucent or its third-party providers (“Third Party Licensors”). The Content provided by Solucent or Third-Party Licensors contains trademarks, copyrights and other proprietary material, the ownership, or licensed rights to which are held by Solucent or Third-Party Licensors, as the case may be, and all such proprietary material is protected by law, including, without limitation, Canadian and U.S. trademark and copyright laws and international treaty provisions.
The “look and feel” of the Website (including colour combinations, text, images, the names and logos, button shapes, layout, design compilation and presentation of information and all other graphical elements, other than those owned or licensed by Third Party Licensors) are also Solucent’s trademarks and/or copyrights, as the case may be.
The Content on all pages of the Website is provided solely so that you can interact with Solucent and may not be used by you, or any other person or entity, or for any other purpose. You do not receive any copyright in or to the Content itself. Neither your use of the Content nor the creation of products or materials using such Content creates joint authorship, joint ownership or “works made for hire” (as defined in U.S. copyright law, to the extent U.S. copyright law is applicable) in or regarding such Content.
Solucent, the term Solucent and the Solucent logo and all related names, logos, product and service names, designs and slogans are trademarks of Solucent, or its affiliates or Third-Party Licensors (the “Solucent Marks”). You must not use the Solucent Marks without prior written permission from Solucent. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
Our shipping policy is to ship goods by the most reasonable and lowest cost method. If you want us to use another method of shipping, there may be extra charges. For example, if you want air freight or post instead of truck or rail, you may have to pay more. We offer free standard shipping on orders of $199 or greater.
We make sure that the goods shipped by our product providers are properly insured. However, we rely upon you to let us know if there’s anything wrong with the goods promptly after you receive them. In some cases, our providers will not honour damage claims if they are not reported right away. So, don’t wait. Let us know if there’s a problem. If you take too long, we might not be able to get your goods replaced.
Our Lawyers Made Us Say This
Accessing the Website and Account Security
We reserve the right to withdraw or modify the Website and any service or products we offer on the Website, in our sole discretion and without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period or if for any reason any product (even a product you ordered) is or becomes unavailable. Our liability will be limited to refunding to you the money you pay us.
From time to time, we may restrict access to some parts of the Website, or the entire Website, to you and other users.
You are responsible for:
- Making all arrangements necessary for you to have access to the Website.
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. Solucent cannot be responsible for any use of the Website by a person purporting to be you. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
Terms of Sale
Except as expressly provided otherwise, all sales of products are final. Returns will be accepted for return or exchange if the product is in original packaging in the case of OUR error. To initiate a return, contact us to obtain a RMA (return merchandise authorization) code, a member of our service team will contact you to assist in processing your return. Any authorized return must include the product an all accessories in their original packaging along with all documentation (original invoice, RMA, and original shipping label), and must be received by us within 10 calendar days of obtaining the RMA.
No refunds are available on orders unless the ordered products are unavailable.
All charges related to shipping are NOT REFUNDABLE.
Disclaimer of Warranty
YOU AGREE THAT YOUR ACCESS TO AND USE OF THE WEBSITE ARE AT YOUR SOLE RISK.
Solucent may provide through the Website links or references to Internet sites maintained by third parties. Solucent does not operate or control, and has no right or ability to modify or edit, in any respect any information, products or services provided on these third-party sites. Solucent assumes no responsibility for, and provides no warranty whatsoever with respect to, the content, privacy policies or practices of such third-party sites.
SOLUCENT DOES NOT ENDORSE, WARRANT, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR PROMOTED THROUGH THE WEBSITE BY ANY THIRD PARTY, INCLUDING WITHOUT LIMITATION, ANY THIRD-PARTY USERS OF THE WEBSITE.
Limitation of Liability
THE MAXIMUM LIABILITY OF SOLUCENT TO YOU IS LIMITED TO THE AMOUNT YOU HAVE PAID SOLUCENT FOR THE SPECIFIC PRODUCTS IN RESPECT OF WHICH YOU HAVE A CLAIM AGAINST SOLUCENT.
YOU ARE ENTIRELY LIABLE FOR ACTIVITIES CONDUCTED BY YOU OR ANYONE ELSE IN CONNECTION WITH YOUR VISITING AND USE OF THIS WEBSITE AND YOU ACKNOWLEDGE THAT SOLUCENT SHALL NOT BE LIABLE FOR ANY CONTENT ACCESSED OR AVAILABLE THROUGH THE WEBSITE, OR COMMUNICATIONS TRANSMITTED, DISTRIBUTED, POSTED, OR OTHERWISE MADE AVAILABLE TO OR THROUGH THE WEBSITE, FOR ANY REASON WHATSOEVER.
Governing Law and Venue
Waiver of Jury Trial